Whilst Taxi doesn't actually send email, we recognise that many of our customers are busy planning campaigns this week – so we have put into place extra resources to make sure Taxi is here to help you.

Get ready

There are a few things you can do to make sure your campaigns run smoothly.

• The chances are your templates are already render tested, but it might be worth getting a quick test in now.
• Get the bulk of your campaigns ready – whilst there are always last minute changes, having most of your content ready means on Friday you can jump in, update the latest prices and export.
• If you are hosting images externally, get them all uploaded ahead of time.
• If you have time, run a quick export of your draft campaign – that way our exporters are only transferring the latest changes on Friday, which should help mitigate any ESP API delays we hit.

Feature freeze

We usually continually push updates to Taxi, but we have frozen everything except emergency bug fixes this week.

Partners

We have discussed any potential issues with our partners and suppliers, and will be in close contact during the period. We don't envisage any issues with email platform APIs, but if there are, manual exports are available as always.

System status

Our engineers are closely monitoring Taxi, ensuring it scales up as required. We have previously tested and experienced heavy loads on the Taxi editor, and have mitigated against issues here.

Whilst we do not expect any issues, our system status will be kept up to date at http://status.taxiforemail.com, and also our status Twitter account at http://twitter.com/taxistatus.

We're on hand

Our support team is here if you have any issues – start a chat using the live chat or email us at hello@taxiforemail.com.